Last Updated: [December 2025]

Welcome to Love from Cyprus – boutique Wine and Zivania Ltd. (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, [www.Lovefromcyprus.co.uk], and any purchases you make through it (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility and Age Restriction
You must be of legal drinking age in your country, state, or province of residence to purchase or consume alcoholic beverages. By using our website, you confirm that you meet this legal age requirement. We reserve the right to request proof of age and to cancel any order if age verification fails.

2. Ordering and Payment
- All orders are subject to acceptance and availability.
- Prices listed on our website are in Pound Sterling and include/exclude applicable taxes as indicated.
- We accept payment by [list accepted payment methods].
- Once an order is placed, you will receive an order confirmation email. This does not constitute acceptance of your order. The contract between you and us is formed when we dispatch the goods.

3. Shipping and Delivery
- We deliver to UK only.
- Delivery times are estimates only and may vary due to factors beyond our control.
- We reserve the right to refuse delivery to any address or person where we suspect a violation of alcohol delivery laws.
- You (or the recipient) must be of legal drinking age and may be required to show identification upon delivery.


4. Returns, Refunds, and Cancellations
- We do not accept returns of alcoholic beverages unless the product is faulty, damaged, or incorrect.
- If you receive a damaged or faulty product, contact us at [Lovefromcyprusboutiquewine@outlook.com] within 2 days of delivery with details and photos.
- Refunds or replacements are issued at our discretion once the issue is verified.
- Orders may be cancelled before dispatch by contacting Lovefromcyprusboutiquewine@outlook.com. Once dispatched, cancellations are not possible.

5. Product Descriptions and Availability
We make every effort to ensure the accuracy of product descriptions, pricing, and availability. However, we reserve the right to correct errors, update information, or cancel orders if a product is mispriced or unavailable. Wine vintages may vary on orders.

6. Alcohol Responsibility and Consumption
By purchasing from us, you agree to consume our products responsibly. We promote the responsible enjoyment of wine and do not support excessive or underage drinking.

7. Intellectual Property
All content on our website — including text, graphics, logos, images, and software — is the property of Love from Cyprus – Boutique Wine and Zivania Ltd. or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or distribute our content without written permission.

8. Limitation of Liability
To the fullest extent permitted by law, Love from Cyprus – Boutique Wine and Zivania Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased from it. Our total liability shall not exceed the amount you paid for the products in question.

9. Privacy
Your use of our website is also governed by our [Privacy Policy link], which explains how we collect, use, and protect your personal data.

10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the U.K, without regard to conflict of law principles. Any disputes will be resolved in the courts of United Kingdom.

11. Changes to Terms We may update these Terms from time to time. Any changes will be posted on this page with the updated date. Continued use of the website after changes constitutes acceptance of the new Terms.12. Contact InformationFor any questions or concerns regarding these Terms, please contact us at:Love from Cyprus – Boutique Wine and Zivania Ltd.Email: lovefromcyprusboutiquewine@outlook.comPhone: 07845536204Address: 96 The Glade, Old Coulsdon, Surrey, CR5 1SN